Link Between Reghu Narayan's Mood and Our Performance Levels !

The Challenge of Convincing an Apartment Association

Out of our 2000 + Clients, we have only less than 100 apartment owners' associations as our clients. Convincing an apartment association is not easy as the office bearers are usually volunteers, and decision-making may not be as streamlined as in professional organizations. Closing a business deal with an association depends on their conviction in our services and our ability to meet their after-sales service requirements.

Importance of Timely Support for Parking Automation Solutions

Parking Automation Solutions are electro-mechanical devices that require timely support when facing issues. A lack of timely assistance can result in inconveniences, such as the need for manual traffic control or increased security manpower deployment. It is crucial to ensure that the solutions function smoothly to avoid any disruptions.

The Parking Automation Solution at Big Apple Buyers' Association

Our Parking Automation solution installation at Big Apple Phoenix Association was running successfully for more than 2 years. We maintained a good relationship with them until a complaint arose that we were unable to rectify promptly. The delay in resolving the issue tested the association's patience and tolerance, posing a challenge for us .

Reghu Narayan their President:

Reghu Narayan, their association president, is known for his direct and expressive nature. His mood towards us reflects our performance. With the support of our principal supplier, a global brand ZK Teco, we finally rectified the problem and restored the association's trust in our services.

Reghu Narayan's mood towards us:

Assessing Reghu Narayan's mood towards us serves as a valuable indicator of our performance. Happy customers like him are a testament to our success. The photo is a happy moment at the association office after resolving the complaint.

"Reghu Narayan's mood towards us is a reflection of our performance. By prioritizing customer satisfaction , we ensure the success of our business deals and uphold strong relationships with our clients."

Our Parking Automation Solutions to Apartment Associations

 

Chennai Investor’s Resort In Alappuzha, his House Boat & A Storm!

Meeting with the Investor

Standing near the jetty, surrounded by the tranquil backwaters of Alappuzha, our meeting with an investor of an upcoming resort remains etched in our memory. This investor, a chartered accountant from Chennai, exuded business acumen as we discussed electronic security and automation solutions for his resort.

The Resort and House Boat

Construction of the resort neared completion, the lush waterfront areas near Alappuzha were abuzz with new developments post the success of Kumarakom. During our meeting, we noticed the investor's newly built house boat docked nearby, adding to the picturesque scene of hump teen house boats gracefully plying the backwaters.

The Unexpected Storm

Suddenly, a storm brewed, sending ripples of worry through our conversation. The investor couldn't hide his panic as he glanced at his house boat. Thoughts of insurance coverage for potential damages raced through his mind, while he marveled at the resilience of a large house boat nearby owned by a prominent business house from Mumbai, seemingly untouched by the storm.

Manager's Calmness

In stark contrast to the investor's evident distress, his manager stood unfazed by the howling winds and turbulent waters. While the investor grappled with fears of financial loss, the manager remained detached .

What can be the reason behind the manager's calmness?

A Happy Arab & Arabic Speakers of Kannur !

 

Introduction

Work has taken us to Malayala Manorama Kannur Unit and we were relatively new with Kannur then. One of the memorable events was that an Arab who was passing by near to Manorama office stops to talk to auto drivers who were waiting for their turn.

 Arab & Auto Drivers

The auto drivers flock around him and converse in Arabic.The Arab seems visibly happy with their company and their Arabic skills.

A Pleasant Surprise

He also walks  into Malayala Manorama office and eloquently conversing with the front office person.The front office person, originally from Central Travancore, has many  years of service in Saudi Arabia.He says he has  a good working knowledge of Arabic

The incident took place over 20 years ago during a Time and Attendance Automation installation