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Pace Barcode Attendance Terminal |
Way back in 1997, we embarked on a journey
offering time & attendance automation solutions, popularly known as
punching systems. These devices were a common sight in industries with good manpower
strength, where employees used card time punching machines. However, we
introduced a game-changer - the M/s. Pace Automation Ltd, Madras Barcode Swipe
Terminal in Kerala.
The
Beginning of a Connection
Our first customer, M/s. Binani Zinc Ltd.,
located in Edayar, Kochi, marked a significant milestone in our journey. A
well-managed organization with proficient departments in Instrumentation, EDP,
Personnel, and a dedicated time office, they were in search of an attendance
system upgrade. It was during our cold call visits that we caught their
attention.
The
Technical Evaluation
Led by their astute Instrumentation engineer,
Mr. Abdul Saheb, the technical evaluation was a rigorous process. We offered a
demo, showcased client referrals from major cities like Madras and Bombay, and
left no stone unturned in demonstrating the capabilities of our system.
The
Memorable Individuals
From the then VP, Dr. Sasi, who acknowledged
our efforts with kind words, to Mr. M S Sreekumar, their GM with whom we still
maintain contact, each individual at M/s. Binani Zinc Ltd. left a lasting
impression. Names like Mr. Nandakumar, Mr. Vijayakumar, and Mr. Balachandran
are etched in our memories, reminding us of the journey we embarked on
together.
The
Decision and Beyond
After a sales cycle of 6 months, the decision was finally in our favour, making M/s. Binani Zinc Ltd. our referral site. A prominent director from a leading business house even spent half a day visiting their location with us, considering a similar system for his upcoming export factory.
A Journey
Worth Remembering
The experience with our first customer was not
just a business transaction but a journey filled with learning, growth, and
meaningful connections. And while this story ends here, it marks the beginning
of many more such relationships to come.
Remembering our first customer reminds us of
the humble beginnings and the journey we've undertaken together.
Binani Industries Ltd., Edayar front Gate
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